Terms of Service

TakeCare Turkey is a medical travel coordinator. We introduce you to accredited hospitals and clinicians in Istanbul, arrange the practical parts of your trip, and support you before, during and after treatment.

We do not provide medical care. Diagnosis, treatment and clinical advice come from the hospital and the doctors treating you, under their own professional responsibility and their own agreement with you. Nothing on this website is medical advice.

Every treatment carries risk and no outcome can be promised. Prices, timelines and the suitability of a treatment are indicative until a clinician has assessed you. Photographs of previous patients illustrate what is possible for those patients; they are not a prediction for you.

A reservation is confirmed when we accept it and your deposit is received. The deposit is deducted from the total. The balance is paid as set out in your quotation.

Deposits are refundable within [cancellation window, e.g. 24 hours] of payment, and where a clinical assessment finds you unsuitable for the treatment you reserved. [full cancellation, rescheduling and refund terms]

The clinical team can only judge your case from what you tell them. You agree to give accurate medical information, including medication, conditions and previous surgery, and to follow the pre-operative and aftercare instructions you are given. Withholding relevant information can make treatment unsafe and may end the arrangement without refund.

Passports, visas and fitness to fly are your responsibility. We will tell you what a trip usually requires, but we cannot obtain a visa for you. We strongly recommend travel and medical insurance that covers treatment abroad.

Prices are quoted in US dollars unless stated otherwise and cover the items listed in your package. Anything not listed — flights, extra nights, unrelated treatment, complications arising from undisclosed conditions — is not included.

We are responsible for coordinating your journey with reasonable care and skill. We are not liable for the clinical judgement or the acts of the hospital and its clinicians, who contract with you directly, nor for delays outside our control. Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by our negligence.

The text, photographs and design here belong to TakeCare Turkey or its licensors. You may read and share pages; you may not copy them for your own commercial use. Do not misuse the site or attempt to access parts of it that are not open to you.

These terms are governed by Turkish law and disputes fall to the courts of [competent courts, e.g. Istanbul]. If you are a consumer in the EEA or UK, you keep the protection of the mandatory rules of your own country.

Write to contact@takecareturkey.com or call +1 (833) 588-0009.